Established in 1989, Jiangsu China Travel (Licence No. : 31371; ABN: 14 007 335 177) is an Australian-registered travel agency based in Melbourne. Dedicating in travel industry for almost 26 years, Jiangsu China Travel acquires professional travel consultants and excellent service quality providing a full range of travel services for all the customers including leisure holidays, business trip and group travel.
In order to cater the different needs of the customers, now Jiangsu China Travel changes the trading name as YBL Travel & Tours, and established a group company providing travel and financial service.
Servicing in travel industry for 27 years, our vision is to be the preferred travel agency by the customers in Australia and to Australia. YBL Travel & Tours continuously endeavours to develop close relationships not only with the customers, but as well as the tour operators, air carrier companies and other travel agencies, and try to provide renovated, creative and effective travel products to catering more diversified customers.
To satisfy the needs of our clients and always exceed their expectations has always been the mission of YBL Travel & Tours. Jiangsu China Travel (now YBL Travel & Tours) had been awarded as “The Most Influential Travel Agency in Melbourne” for several time in the past years. To deserve this title, the staffs of YBL Travel & Tours try provide the best possible products to the customers with the highest quality of services all the time. Enthusiasm, patience, and responsibility could be easily found in the staffs YBL Travel & Tours.
Excellence: We are committed to providing best services by staying focused on total customer satisfaction. We continuously analyse our processes and ourselves in order to become the best of the best. And in terms of travel products, we look into the different customers’ particular needs, and try to provide the exact information, products and assistance they may need in their travel.
Teamwork: We believe in building and maintaining long-term relationships with our employees, tour operators and all our business partners in order to long-term relationships with our customers. We build customer database system that every consultant could track each tour or ticket booking to assist every customer in case of any consultant is absent on the day.
Innovation: We are committed to developing and providing cutting edge travel products for our customers. We continuously update our travel information and knowledge to solve any incoming questions and request from the customers.